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Frequently Asked Questions

As a local estate agency, Guildcrest Estates often receives numerous frequently asked questions from our clients. To provide you with a more helpful experience, we have compiled a list of the most common enquiries along with answers to ensure you have the information you need.

Whether it’s about the process of buying or selling a property, seeking information about our services, or looking for guidance, our FAQs are designed to address your concerns. With our knowledge and expertise, we aim to provide clear and concise answers to help you make informed decisions.

Our experienced team will conduct a thorough market analysis, taking into account factors such as location, property size, condition, and recent sales in the area. We'll provide you with a comprehensive valuation report to help you set a competitive and realistic price for your property.

We employ a multi-channel marketing approach, utilising both traditional and digital platforms to reach a wide pool of potential buyers. This includes professional photography, online listings, targeted advertising, and showcasing your property on our website and social media channels, increasing its exposure to interested buyers.

The time it takes to sell a property can vary depending on various factors, including market conditions and the specific attributes of your property. We'll work closely with you to develop a tailored marketing strategy and keep you updated on inquiries, viewings, and offers to ensure a smooth and efficient selling process.

We offer competitive and transparent fee structures tailored to your specific requirements. Our fees cover a range of services, including property valuation, marketing, negotiation, and handling the necessary paperwork. We'll provide you with a clear breakdown of all costs upfront, ensuring no surprises along the way.

You can easily browse our available properties on our website by using our search filters to refine your criteria, such as location, price range, property type, and features. We regularly update our listings, ensuring you have access to the latest properties on the market.

While we are not mortgage brokers, we can provide you with guidance and recommendations for reputable mortgage advisors or lenders who can help you secure a mortgage. We work closely with trusted professionals in the industry and can connect you with the right contacts to assist you in obtaining a mortgage.

Once you've identified properties of interest, simply contact our team to arrange viewings. We'll work with you to find convenient viewing times and accompany you during the visits to provide additional information, answer your questions, and guide you through the viewing process.

Once you've found your ideal property, we'll assist you throughout the purchasing process. This includes negotiating on your behalf, coordinating with solicitors, conducting necessary checks and surveys, and ensuring all paperwork is handled efficiently. We'll be there to support you from the initial offer to the completion of the purchase.

At Guildcrest Estates, we specialise in commercial real estate and have a wide range of industrial units available for sale or rent. Our experienced team will work closely with you to understand your specific business needs, location preferences, and budget. We'll then provide you with tailored options that meet your requirements, helping you find the perfect industrial unit for your business.

When choosing an industrial unit, factors to consider include location, size, amenities, access to transportation networks, zoning regulations, lease terms, and potential for future expansion. Our team will guide you through the decision-making process, offering expert advice and insights to help you make an informed choice that aligns with your business goals.

Absolutely! Our team has extensive experience in commercial real estate negotiations. We'll work on your behalf to negotiate favorable lease terms or purchase agreements that protect your interests and ensure a fair deal. We'll handle all the necessary paperwork and facilitate smooth communication between all parties involved.

Yes, we offer comprehensive property management services for industrial units. Our dedicated team will oversee day-to-day operations, maintenance, and tenant management, ensuring your property is well-maintained and maximising its value. Whether you choose to rent out your industrial unit or occupy it yourself, our property management services can save you time and effort.

At Guildcrest Estates, we specialise in connecting landlords with reliable and responsible tenants for industrial units. Our extensive network and comprehensive screening process ensure that we find the perfect match for your property. From marketing your unit to conducting thorough background checks, we handle every step of the tenant search process, making it hassle-free for landlords.

We offer a range of services to assist landlords in renting out their industrial units. Our services include property marketing, tenant screening, lease agreement preparation, rent collection, and property maintenance coordination. With our expertise and attention to detail, we aim to ensure a smooth and profitable rental experience for landlords.

Our team conducts a thorough market analysis to determine the optimal rental price for industrial units. We consider factors such as location, unit size, market demand, comparable rentals in the area, and other relevant market conditions. Our goal is to help landlords maximise their rental income while remaining competitive in the market.

By choosing Guildcrest Estates as your property management service, you can enjoy numerous benefits. We handle tenant relations, property maintenance, rent collection, and lease renewals on your behalf, saving you time and effort. Our experienced team ensures prompt response to tenant inquiries, proactive maintenance, and regular property inspections, providing you with peace of mind and maximising the value of your investment.

While Guildcrest Estates does not directly provide property financing or mortgage services, we can refer you to trusted mortgage brokers or financial institutions who specialise in real estate financing. We work closely with reputable partners in the industry and can connect you with professionals who can assist you in securing the right financing options for your property purchase.

Yes, Guildcrest Estates provides property valuation services. Our team of experienced valuers can assess the market value of your property, providing you with an accurate estimation based on current market conditions and comparable sales data.

Yes, Guildcrest Estates provides property management services. Our dedicated team can take care of various aspects of property management, including tenant screening, rent collection, maintenance coordination, and ensuring compliance with legal requirements. We strive to protect your investment and maximise its potential while providing a hassle-free experience for landlords. Whether you need assistance with a single property or a portfolio of properties, our professional property management services can help streamline your operations and enhance the value of your investment.

Yes, Guildcrest Estates offers property investment advice. Our knowledgeable team can provide insights on market trends, investment opportunities, and potential rental yields. We can help you make informed decisions when it comes to property investment and assist in identifying properties that align with your investment goals.

Buy With Us

Looking to buy a home? Whether you’re a first-time buyer or aspiring homeowner, we can help find your dream property.

Sell With Us

When selling your property, you can trust us to provide you valuable expertise and extensive guidance throughout the whole process.

Commercial

Searching for a commercial property? We have office spaces and industrial units available to purchase or rent to help your business to grow.


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Natalie Wyborn
BA (Hons)
Design & Marketing Manager

01843 272200
natalie@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Natalie is an experienced creative with over 30 years in the design industry, having worked with the highest calibre of blue-chip clients from the UK and around the world.

With a creative flair and passion for a wide spectrum of design and marketing medias including print, product and digital, she is thrilled to bring her extensive knowledge to her role as the brand guardian for all things Estates!

When she is not behind the computer (being a little bit of a geek), she loves to go shopping, visit art galleries, travel around the UK and abroad and go for walks in the countryside. She also loves to attend a number of concerts when she can!

What our clients say...

Professional and dedicated to the job along with a human side to the way they deal with their clients.

Review by Clive Knight
Gintare Bendziuniene
Accounts Manager

01843 272200
gintare@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Gintare is our Accounts Manager who keeps us on the straight and narrow. Her love for numbers, organisational foresight, and aptitude make her an indispensable asset.

Gintare’s meticulous approach ensures flawless financial operations, while her IT problem-solving skills helps keep our systems running seamlessly.

Her dynamic skill set allows us to focus on serving clients and expanding our business, knowing that our financial foundation is in capable hands.

To unwind Gintare enjoys spending time with her family, going for long walks, cooking and baking baking. Her son is competitive swimmer, so she spends a lot of time watching him at the different galas.

What our clients say...

Professional, friendly and attentive staff giving helpful advice and information. Thank you.

Review by Kate Griffin
Vicki Wilkinson
Administrative Manager

01843 272200
vicki@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Vicki has spent most of her working career in customer service and hospitality and loves liaising with customers face to face.

Vicki has joined the Guildcrest team part time to manage all the administrative responsibilities.

In her spare time Vicki loves spending time with her family and many pets and enjoys socialising with her friends, volunteering and gardening.

What our clients say...

Communication was always prompt whether in person or over the phone. Happy to go the extra mile.

Review by Mayuri Patel
Verity Fagg
Residential and Commercial Sales Executive

01843 272200
hayley@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Verity is our Residential and Commercial Sales Executive who started in the company showcasing our show homes and event hosting and has since progressed into Residential and Commercial Sales.

Verity is very versatile, specialising in the commercial property rental and sales market, as well as having a wide knowledge of Residential sales. Verity has loved assisting clients in their newest ventures, whether that be moving into their forever home or expanding their business.

Drawing from years of customer service and marketing experience, as well as being a Press Officer Verity understands the importance of having a professional yet friendly relationship with all clients to ensure that they find exactly what they are looking for.

Verity spends her spare time at race circuits supporting close friends in the crazy world of motorcycle racing, as well as being a Press Officer for multiple riders.

What our clients say...

“As our shop lease was coming to it’s end in Broadstairs, I decided to move Cyber Central over to one of the new commercial units built by Guildcrest in Manstons every growing business park. I am incredibly happy with the new building and the fantastic service from all of the Guildcrest staff, highly recommend, many thanks.”

Review by Adam Mace
Georgia Wilkinson
Residential Sales &
Lettings Executive

01843 272200
georgia@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Georgia is our Residential and Lettings Sales Executive who initially started with the company showcasing our new homes, and has progressed into Residential Sales and Lettings. Georgia assisted in opening Guildcrest Estates’ Lettings Department and has successfully found happy tenants for all Landlord’s that have approached us.

Drawing from years of customer service experience, Georgia knows the importance of having a professional relationship with all clients to ensure that they find exactly what they are looking for, whether that’s a new build, a re-sale, a rental, or helping landlords let their properties.

Georgia loves spending time down the beach with a coffee, exploring new places, doing one of her many craft hobbies, and going home to relax with her cats and loved ones.

What our clients say...

“She was absolutely great… from start to finish. Easy to talk to and very helpful. Communication with Georgia was good, she handled the whole process very quickly and with patience. Thank you.”

Review by Ajay Patel
Carrie Crelling
MNAEA
Sales Progressor

01843 272200
carrie@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

“Carrie is one of our highly experienced Commercial and Residential Sales Executives and our dedicated Sales Progressor. Carrie has worked in the industry for nearly 40 years and loves all aspects of her estate agency work and is still very passionate about helping people complete their property journey.

With her excellent communication skills, well-established connections, knowledge of the local area and understanding of all that’s involved when buying or selling homes, you know you are in very safe hands. Her experience and natural ability to put people at ease, makes any property transaction a smooth and positive experience.

In her free time she enjoys going to concerts, west end shows and the cinema and finds reading a book or two a great way to relax along with taking her dog ‘Ralf’ for walks along the beach.

What our clients say...

“Carrie was brilliant in helping the purchase of the industrial unit go through. She was prompt in answering questions and always kept us in the loop, she’s a credit to your team!”

Review by Andrew Turner
Hayley Mannering
Residential Sales Executive

01843 272200
hayley@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Hayley is our Residential & Commercial Sales Executive who brings a wealth of knowledge to the team with over 30 years experience in the property market.

With expertise spanning both residential and commercial, Hayley’s passion lies in connecting with new clients to turn their property aspirations into realities.

Her approach is characterised by honesty, friendliness, and unwavering professionalism, and she enriches our team with her insights and extensive knowledge of the local market.

In her spare time, she enjoys keeping fit in particular going to the gym and cycling and loves spending time with her family and socialising with her friends.

What our clients say...

“Hayley was the best agent we’ve dealt with by far; friendly, approachable and always happy to help. Hayley provided weekly updates and kept us in the loop. We couldn’t ask for more from an agent, it’s refreshing to receive this treatment as it isn’t guaranteed, especially from other agents we’ve experienced. If we choose to move again in the future we’ll be sure to contact Hayley.”

Review by Tom Warner
Martine Skinner
Branch Manager

01843 272200
martine@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Martine is our Branch Manager for Residential & Commercial Sales and brings an abundance of experience in the estate agency industry.

Having dedicated over 10 years helping clients from listing properties for vendors and to sourcing buyers and completing sales, she has also worked closely with landlords and tenants in the letting market.

She has a wide range of industry skills and is passionate and dedicated to each sales and lettings opportunity. With excellent knowledge of the area, Martine is a friendly, professional and approachable member of the team.

Martine loves to go shopping for handbags and has a real passion for Interior design and home staging. Her favourite go-to is sitting in the sunshine with a good book and a cocktail.

What our clients say...

“Super friendly team in the office! They helped us secure two wonderful units at Maple Leaf Business Park. Martine and the team are first class and extremely professional! Many thanks, it was a pleasure conducting our business together.”

Review by James Baker
Sarah Huckstep-Fagg
MNAEA, MNAEA Comm, MARLA
Founder and Sales Director

01843 272200
sarah@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

“Sales director and founder of Guildcrest Estates, Sarah is an experienced estate agent who began her career in the commercial field.

Having been involved with the construction of commercial properties and later, new build residential properties for a number of years, it was a natural progression to branch out into the sales and rental market. That’s when Guildcrest Estates was formed.

Her fabulous team of equally passionate, caring, knowledgeable and experienced ladies, has seen Guildcrest Estates grow and successfully expand into the resales market, offering a wide range of services including valuations, home staging, property and estate management.

“Helping people has always been my passion and I love being able to make a potentially stressful situation less so. Matching people to their dream home or perfect business home is a joy and a privilege.”

Sarah is professional, friendly, dedicated to her role and is very supportive of her amazing team.

Away from the office Sarah loves to spend time with her family, go shopping and finds weekend breaks away, a great way to unwind.

What our clients say...

“The team at Guildcrest are professional, reliable, helpful and friendly. They have gone above and beyond to ensure we had a smooth transition into our new home. We cannot thank the team at Guildcrest enough for all their knowledge and support!”

Review by Cordelia Atkinson