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21st February 2023

Author - Sarah Huckstep-Fagg

4 certificates to help sell your house

With the sale of a house there is so much to remember, especially the seemingly endless amount of paperwork! Our list of important certificates you will need to obtain will help assist you in the resale process and hopefully make this part of your journey smoother.

Energy Performance Certificate (EPC)
Energy Performance Certificates (EPCs) are needed whenever a property is built, sold or rented. You must order an EPC for potential buyers and tenants before you market your property to sell or rent.

An EPC contains information about a property’s energy use and typical energy costs

recommendations about how to reduce energy use and save money. An EPC gives a property an energy efficiency rating from A (most efficient) to G (least efficient) and is valid for 10 years. Listed buildings do not require an EPC. You can ask your estate agent to recommend a qualified assessor if you don’t have an EPC or follow this link:

https://www.gov.uk/get-new-energy-certificate

FENSA certificates
A FENSA certificate is your assurance that the installer who fitted your windows or doors has complied with Building Regulations. It also means that your installation(s) will have been registered with the LocalCouncil. These are legal requirements and proof of them is essential when selling your home. If you have trouble finding your documentation, you can find and order your FENSA certificate online here:

https://forms.fensa.org.uk/fensa-certificate

Electrical certificate
Part P of the Building Regulations 2006 (amended 2013)requires that all electrical work is installed to a safe standard. This includes ensuring that the work allows for safe operation, maintenance or alteration in future. To make sure all electrical work meets this standard, local authorities usually require that works are certified within 30 days of completion.

It is important that potential buyers are able to see your electrical safety certificate as this can act as an assurance for them that the property is safe. This can speed up the property sale time, as they will not need to carry out their own inspection. The cost of an electrical installation condition report will change depending on the size of a property.

If you can’t find your electrical certificates you could redo the EIC by contacting the electrician who did the work originally. The electrician may be able to complete an EIC for the work. Alternatively, the electrician may be able to redo the work and submit a new EIC for it. Or if you cannot reach your original electrician, or they’re unable to redo the work or issue an EIC, you can get a certified electrician to carry out an ElectricalInstallation Condition Report (EICR) instead. An EICR is not a substitute for the original EIC, but the EICR should reassure potential buyers. Local authorities may also accept the report in place of an EIC as evidence that the work is compliant.

https://energyperformancecertificates.co.uk/eicr

Completion certificates
A completion certificate is your proof that building work has been inspected by building control and is safe. If you’ve done any structural works, such as changing pipes or services, you should present the buyer with a completion certificate which meets building regulations. Failure to do so may deter a buyer, as without a certificate, their ability to get a mortgage on the property, or buildings insurance, may be affected. When it comes to selling your home, building work that comes with a completion certificate will help make the process less problematic – allowing you to move swiftly on and start a new life elsewhere!

If a certificate has been lost, a copy can be obtained from the local authority, although a fee may be payable. Where minor works are carried out to a property, a certificate may be issued by a tradesperson under the competent persons schemes.

https://www.labc.co.uk/homeowners/do-i-need-a-completion-certificate-for-building-work-in-my-house

‍As well as these more formal certificates we think it’s a nice touch to leave:

Boiler servicing record / warranty

Warranties / guarantees and instruction manuals for appliances

Bin Collection Information

Colour charts with existing paint colours

Chimney Sweep Certificate (If appropriate)

And even some takeaway menus for your buyer to help them out when they first move in!

Categories: New Homes


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Natalie Wyborn
BA (Hons)
Design & Marketing Manager

01843 272200
natalie@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Natalie is an experienced creative with over 30 years in the design industry, having worked with the highest calibre of blue-chip clients from the UK and around the world.

With a creative flair and passion for a wide spectrum of design and marketing medias including print, product and digital, she is thrilled to bring her extensive knowledge to her role as the brand guardian for all things Estates!

When she is not behind the computer (being a little bit of a geek), she loves to go shopping, visit art galleries, travel around the UK and abroad and go for walks in the countryside. She also loves to attend a number of concerts when she can!

What our clients say...

Professional and dedicated to the job along with a human side to the way they deal with their clients.

Review by Clive Knight
Gintare Bendziuniene
Accounts Manager

01843 272200
gintare@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Gintare is our Accounts Manager who keeps us on the straight and narrow. Her love for numbers, organisational foresight, and aptitude make her an indispensable asset.

Gintare’s meticulous approach ensures flawless financial operations, while her IT problem-solving skills helps keep our systems running seamlessly.

Her dynamic skill set allows us to focus on serving clients and expanding our business, knowing that our financial foundation is in capable hands.

To unwind Gintare enjoys spending time with her family, going for long walks, cooking and baking baking. Her son is competitive swimmer, so she spends a lot of time watching him at the different galas.

What our clients say...

Professional, friendly and attentive staff giving helpful advice and information. Thank you.

Review by Kate Griffin
Vicki Wilkinson
Administrative Manager

01843 272200
vicki@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Vicki has spent most of her working career in customer service and hospitality and loves liaising with customers face to face.

Vicki has joined the Guildcrest team part time to manage all the administrative responsibilities.

In her spare time Vicki loves spending time with her family and many pets and enjoys socialising with her friends, volunteering and gardening.

What our clients say...

Communication was always prompt whether in person or over the phone. Happy to go the extra mile.

Review by Mayuri Patel
Verity Fagg
Residential and Commercial Sales Executive

01843 272200
hayley@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Verity is our Residential and Commercial Sales Executive who started in the company showcasing our show homes and event hosting and has since progressed into Residential and Commercial Sales.

Verity is very versatile, specialising in the commercial property rental and sales market, as well as having a wide knowledge of Residential sales. Verity has loved assisting clients in their newest ventures, whether that be moving into their forever home or expanding their business.

Drawing from years of customer service and marketing experience, as well as being a Press Officer Verity understands the importance of having a professional yet friendly relationship with all clients to ensure that they find exactly what they are looking for.

Verity spends her spare time at race circuits supporting close friends in the crazy world of motorcycle racing, as well as being a Press Officer for multiple riders.

What our clients say...

“As our shop lease was coming to it’s end in Broadstairs, I decided to move Cyber Central over to one of the new commercial units built by Guildcrest in Manstons every growing business park. I am incredibly happy with the new building and the fantastic service from all of the Guildcrest staff, highly recommend, many thanks.”

Review by Adam Mace
Georgia Wilkinson
Residential Sales &
Lettings Executive

01843 272200
georgia@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Georgia is our Residential and Lettings Sales Executive who initially started with the company showcasing our new homes, and has progressed into Residential Sales and Lettings. Georgia assisted in opening Guildcrest Estates’ Lettings Department and has successfully found happy tenants for all Landlord’s that have approached us.

Drawing from years of customer service experience, Georgia knows the importance of having a professional relationship with all clients to ensure that they find exactly what they are looking for, whether that’s a new build, a re-sale, a rental, or helping landlords let their properties.

Georgia loves spending time down the beach with a coffee, exploring new places, doing one of her many craft hobbies, and going home to relax with her cats and loved ones.

What our clients say...

“She was absolutely great… from start to finish. Easy to talk to and very helpful. Communication with Georgia was good, she handled the whole process very quickly and with patience. Thank you.”

Review by Ajay Patel
Carrie Crelling
MNAEA
Sales Progressor

01843 272200
carrie@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

“Carrie is one of our highly experienced Commercial and Residential Sales Executives and our dedicated Sales Progressor. Carrie has worked in the industry for nearly 40 years and loves all aspects of her estate agency work and is still very passionate about helping people complete their property journey.

With her excellent communication skills, well-established connections, knowledge of the local area and understanding of all that’s involved when buying or selling homes, you know you are in very safe hands. Her experience and natural ability to put people at ease, makes any property transaction a smooth and positive experience.

In her free time she enjoys going to concerts, west end shows and the cinema and finds reading a book or two a great way to relax along with taking her dog ‘Ralf’ for walks along the beach.

What our clients say...

“Carrie was brilliant in helping the purchase of the industrial unit go through. She was prompt in answering questions and always kept us in the loop, she’s a credit to your team!”

Review by Andrew Turner
Hayley Mannering
Residential Sales Executive

01843 272200
hayley@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Hayley is our Residential & Commercial Sales Executive who brings a wealth of knowledge to the team with over 30 years experience in the property market.

With expertise spanning both residential and commercial, Hayley’s passion lies in connecting with new clients to turn their property aspirations into realities.

Her approach is characterised by honesty, friendliness, and unwavering professionalism, and she enriches our team with her insights and extensive knowledge of the local market.

In her spare time, she enjoys keeping fit in particular going to the gym and cycling and loves spending time with her family and socialising with her friends.

What our clients say...

“Hayley was the best agent we’ve dealt with by far; friendly, approachable and always happy to help. Hayley provided weekly updates and kept us in the loop. We couldn’t ask for more from an agent, it’s refreshing to receive this treatment as it isn’t guaranteed, especially from other agents we’ve experienced. If we choose to move again in the future we’ll be sure to contact Hayley.”

Review by Tom Warner
Martine Skinner
Branch Manager

01843 272200
martine@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Martine is our Branch Manager for Residential & Commercial Sales and brings an abundance of experience in the estate agency industry.

Having dedicated over 10 years helping clients from listing properties for vendors and to sourcing buyers and completing sales, she has also worked closely with landlords and tenants in the letting market.

She has a wide range of industry skills and is passionate and dedicated to each sales and lettings opportunity. With excellent knowledge of the area, Martine is a friendly, professional and approachable member of the team.

Martine loves to go shopping for handbags and has a real passion for Interior design and home staging. Her favourite go-to is sitting in the sunshine with a good book and a cocktail.

What our clients say...

“Super friendly team in the office! They helped us secure two wonderful units at Maple Leaf Business Park. Martine and the team are first class and extremely professional! Many thanks, it was a pleasure conducting our business together.”

Review by James Baker
Sarah Huckstep-Fagg
MNAEA, MNAEA Comm, MARLA
Founder and Sales Director

01843 272200
sarah@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

“Sales director and founder of Guildcrest Estates, Sarah is an experienced estate agent who began her career in the commercial field.

Having been involved with the construction of commercial properties and later, new build residential properties for a number of years, it was a natural progression to branch out into the sales and rental market. That’s when Guildcrest Estates was formed.

Her fabulous team of equally passionate, caring, knowledgeable and experienced ladies, has seen Guildcrest Estates grow and successfully expand into the resales market, offering a wide range of services including valuations, home staging, property and estate management.

“Helping people has always been my passion and I love being able to make a potentially stressful situation less so. Matching people to their dream home or perfect business home is a joy and a privilege.”

Sarah is professional, friendly, dedicated to her role and is very supportive of her amazing team.

Away from the office Sarah loves to spend time with her family, go shopping and finds weekend breaks away, a great way to unwind.

What our clients say...

“The team at Guildcrest are professional, reliable, helpful and friendly. They have gone above and beyond to ensure we had a smooth transition into our new home. We cannot thank the team at Guildcrest enough for all their knowledge and support!”

Review by Cordelia Atkinson