Daily Archives: 4th March 2026

Guildcrest Estates have just won The British Property Lettings Award for Ramsgate. The team performed outstandingly throughout the extensive judging period, which focused on customer service levels. Guildcrest Estates have now been shortlisted for a number of national awards which will be announced shortly. The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with our accolade, which acts as a beacon to highlight these attributes to their local marketplace.

Sarah Huckstep-Fagg, Managing Director of Guildcrest Estates, said:

“We are absolutely delighted to receive The British Property Lettings Award for Ramsgate. As an independent agency, delivering exceptional customer service has always been at the heart of everything we do. This recognition is a testament to the hard work, dedication and professionalism of our entire team, who consistently go above and beyond for our landlords and tenants.

To be judged through a rigorous and unbiased mystery shopping process makes this award especially meaningful. We are incredibly proud to represent Ramsgate at a national level and look forward to the upcoming awards announcement. I would also like to thank our clients for their continued trust and support, this achievement belongs to them as much as it does to us.”

THE BRITISH PROPERTY AWARDS are one of the most inclusive estate agency awards providers as they do not charge to enter. This has enabled their award to be structured in a manner that ensures maximum participation, on average judging over 90% of agents that meet their minimum criteria on a local level. The team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is periods to ensure that agents have been rigorously and fairly judged. Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our awards have also been designed to remove any opportunity for bias or manipulation. If an agent has been
attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition”.

 

If you have a property to let or looking for your portfolio to be managed, speak to a member of our experienced lettings team today on 01843 272200 or click on the link for further details.

https://guildcrestestates.co.uk/landlords/