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Privacy Policy

Purpose of this privacy policy

At Guildcrest we are committed to ensuring your privacy is protected.

This privacy policy sets out how we collect and processes your personal data through your use of this website and information you provide directly to us. It will also tell you about your privacy rights and how the law protects you. The personal data we hold is held with consent, it is accurate, relevant and adequate. It is kept secure, up to date and is not retained for longer than necessary. We adhere fully to the Data Protection Act 1998 and General Data Protection Regulation (EU) 2016/679. By using our site https://guildcrestestates.co.uk you confirm that this privacy policy has been read and understood.

The data we collect from you

The personal information commonly collected from you to provide and improve on our service to you may include the following:

  • Your full name and contact details (this will include your contact telephone number, email address and postal address).
  • Your communications with us, including a record of the email or telephone correspondence you created when you contact us.
  • Usage information about visits to our website and use of our site. This is to enable our website to remember information about you and your preferences. Please read our Cookie Policy for further information.

Your personal information may be used for the following purposes:

  • To fulfil our obligations to you when providing you with our services.
  • Communication with you during the period we are providing a service to you.
  • To share your information with others where necessary to fulfil our services for you or where acting as agent for a third party on your behalf.
  • To provide analysis or valuable information so that we can improve our service to you.
  • To provide you, or to enable third parties to provide you with information about goods or services we feel may interest you, where permission has been given or you are an existing customer.
  • To notify you about changes to our service.
  • To ensure that content from our site is accessible and to detect and address any technical issues.
  • To allow you to participate in interactive features of our site.

We will not share your information with third parties for marketing purposes.

We will retain your personal data for different periods of time, depending on the service(s) that you have chosen with us. We keep your personal data in accordance with the regulations or in the event of a legal claim or complaint.

Failure to provide information If you fail to provide personal information that we are required to collect from you, by law or under the terms of a contract we have with you, we may not be able to perform the contract we have or are trying to enter with you. Products and services may also be cancelled.

Consent

By using this site, you agree to the collection and use of information in accordance with this policy. You do have the right to withdraw any consent you have given us to process your personal data.

Please note if your consent is withdrawn, it will not affect the lawfulness of any processing of your personal data that we carried out before your consent was withdrawn. Should you change your consent preferences at any time contact Guildcrest Estates UK LTD:

By email: sales@guildcrestestates.co.uk

In writing to:
1 The Laurels, Manston Business Park, Ramsgate CT12 5NQ

Contact Us

If you have any questions or would like further information regarding our Privacy Policy, please contract us by email sales@guildcrestestates.co.uk

Company Information

Guildcrest Estates UK LTD, registered in England, company registration number 13135084.

Registered office of Guildcrest Estates UK LTD is: Guildcrest Estates – 1 Percy Avenue, Broadstairs, CT10 3LB

Guildcrest Estates Limited is VAT registered.
VAT registration number 374 4288 71.

Effect From

26/07/23

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EVERY HOME SHOULD BE
A SAFE HOME

EVERY HOME
SHOULD BE
A SAFE HOME

If you are in immediate danger, call 999
If you can’t speak, cough or tap the handset then press 55 on your phone
– the police will know it’s an emergency

For non-emergency support:
Monday, Tuesday, Wednesday 9:30 – 11:30am, 12:30 – 2:30pm
Thursday, Friday 9:30 – 11:30am

For help outside of these times call the free 24/7 national helpline on:
0808 2000 247

If you would like to see someone for support, their one-stop shops offer in-person and virtual support with a range of services

EVERY HOME SHOULD BE
A SAFE HOME.

EVERY HOME
SHOULD BE
A SAFE HOME

If you are in immediate danger, call 999
If you can’t speak, cough or tap the handset then press 55 on your phone
– the police will know it’s an emergency

For non-emergency support:
Monday, Tuesday, Wednesday 9:30 – 11:30am, 12:30 – 2:30pm
Thursday, Friday 9:30 – 11:30am

For help outside of these times call the free 24/7 national helpline on:
0808 2000 247

If you would like to see someone for support, their one-stop shops offer in-person and virtual support with a range of services

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Turner Jackson Day Associates

Architecture, Design & Visualisation

Turner Jackson Day Associates are an award-winning architectural design studio based in Whitstable, but operating throughout Kent and the Southeast. Working across a range of sectors, from bespoke residential extensions, up to large-scale master planning, commercial, healthcare, leisure, and education; their highly skilled team of Architects, Technologists and Designers work collaboratively to create unique and original designs which put the client at the heart of the design process.

Their holistic understanding of planning, design, and construction, enables them to maximise value, and fully unlock each projects’ full potential. With strong spatial perception and visualisation skills, their enthusiasm for design, attention to detail and client focus, has resulted in a proven track record for success, and an established private and commercial client base.

You can view their extensive design portfolio and get in touch by scanning the company logo QR code, or following the link below:

Holly

Senior Fundraising Officer

Every home should be a safe home!

In a world where safety and security should be a given, the reality is starkly different for many in Kent & Medway.

Countless adults, young people and children face the harsh reality of abuse within their homes. Imagine a child’s day starting, not with excitement for learning, but with a feeling of overwhelming anxiety about their family’s safety.

Domestic abuse casts a long shadow over the lives of its victims: it disrupts their sense of safety, hinders their emotional well-being, and scars their futures. At Oasis, they believe that every individual deserves a safe and nurturing environment in which to thrive. They understand the intricate web of challenges survivors face, and their commitment is to help them rebuild their lives free from abuse.

They want to deliver the best possible services to their clients and their communities and will work hard to deliver everything they have set out to do, building stronger foundations so that they can be here – now and in the future – for the people who need them more than ever.

Holly has said “We are a charity that is rooted in the county. It was 30 years ago that a small group came together to transform a Margate hotel into a sanctuary for domestic abuse survivors. Now we offer support, accommodation and expertise to nearly 2,000 individuals a year in Kent and Medway. We are deeply grateful for the continued support from our community. It is thanks to the enthusiasm and dedication of companies like Guildcrest Estates, who have committed to fundraising for the work of Oasis, that we can help more adults and children in our community build safe, positive futures free from harm.”

Amanda

HR Consultant

Amanda is an HR Consultant based in East Kent, primarily working with businesses in Thanet and the surrounding areas, although she also has clients further afield. She adopts a pragmatic and practical approach, providing commercially focused advice that carefully considers risks and legal requirements. With over 25 years of experience in the HR field, Amanda supports businesses without an internal HR function, as well as HR teams needing additional support.

Jay

Branded Clothing

Experts with 18 years of branding experience, they produce top quality embroidery making sure every stitch is perfect. With all the branding done in house they have full control of everything ensuring a great result. They are also the main suppliers of the biggest clothing brands and offer over 1000 products with bespoke embroidery, vinyl print and merchandise.

Franz

Landscape Gardener

Three years ago, he quit finance in London for the Kent countryside where he was able finally to dive into his lifelong passion for gardens and landscaping; a desk for a field was a good trade. 

He spent the first year planning, designing and planting-up his own garden before coming across Guildcrest Homes where, for the past few years he has worked in various roles but predominantly in offering planting advice and getting stuck into the maintenance of their new home gardens.  

He considers his role as important, as a garden is often the first thing prospective buyers will see on a viewing, so the pressure is always on to present a well-kept, planned space that provides potential homeowners an enjoyable mix of plants that will encourage other forms of nature.

Kate & Keith

Removal Company

Regal Removals Ltd are a local, family-run business based in Ramsgate, Kent. They pride themselves in offering a five-star service to all our customers. From the moment you make an enquiry to the last item being delivered to your new home or office they will make it as smooth and stress free as possible. They have a handpicked team who are highly qualified and have years of experience to make your move as enjoyable as possible.

Emma

Self-Storage

Recognising the necessity for secure storage and the importance of good customer relations, they offer exceptionally high levels of security for all your assets, granting you peace of mind. Taking pride in outstanding customer care at their state-of-the-art storage facility in Kent, conveniently based along Manston Rd Margate.

Storage size options start from 10sqft ranging up to 200qsft, no minimum/maximum stay, no deposit required, 7-day notice period and 7 days a week access.

Also on offer is external car, motorhome, caravan storage, internal car storage, container storage & mailbox services.

Tobias

Creative Services

TPD Creative is a team of great designers, whose skill set allows them to offer multidisciplinary design options, specialising in digital, creative and architectural design services. Working closely with our Design and Marketing team they provide a wide variety of support and services, including our website design and maintenance in order to optimise the customer experience.

But their skills do not stop there, they offer a wide selection of creative services and are keen to help any small, medium or large business build their digital presence.

Lee Ann & Ade

Luxury Holiday Let Management

Adliv Host is a family run company which was established in 2018. Their aim is to provide luxury, fun and comfortable holiday homes to anyone looking to stay in the Thanet area, providing hotel-quality holiday living space but with a personal touch.

So if you have an existing holiday rental but don’t have the time to manage it? Thinking about turning your rental into a holiday let but don’t know where to start? Looking to invest in a holiday home but want a management company to take care of the periods when you aren’t using it? Adliv Host works closely with Landlords to maximize revenue on their property investments. They look after each property as if it was their own, leaving you assured your property will be looked after and in safe hands.

Becci & Simon

Commercial Printers

Becci and Simon are our go-to for everything print. They have done a fantastic job producing our in-house stationery and marketing, and all our team and clients love our gold foil!

Becci & Simon are based on the High Street in Broadstairs and offer a comprehensive range of print and design services for all business needs.

Shelli B

Fine Artist

Shelli is an International award winning artist from Kent specialising in Custom Urban Abstract Design and Fine Art and Guildcrest Estates have been extremely fortunate to work with Shelli on a number of custom art pieces for our Home Staging projects along with providing bespoke artwork for many customers too!

Shelli also loves to restore and renovate furniture in need of love, care and attention and offer interior services as she strongly believes that anybody has the right to make their house a home.

You may spot some of Shelli’s creative work on our property listings page.

Kerry & Gene

Storage & Removal Service

Heads Removals & Storage have been moving happy customers both to and from Kent for nearly 40 years.

With full time, fully trained, friendly and efficient staff, who are on hand to make your moving day run as smoothly as possible. They are a pro-active company, always looking at ways to improve the business and look forward to serving happy customers to and from Kent for many more years to come.

They have worked on many campaigns over the years, including Ascot, Nick Knowles’ Big House Clear Out, Kent County Council and have just won London & South East Prestige Awards – Home Removals Company Of The Year 24/25

If you have any questions, then please do not hesitate to contact them and they will be more than happy to deal with your enquiry. Their lines are open from 9am until 530pm Monday to Friday.

Vicki

Coffee Shop & Café

Shelli is an International award winning artist from Kent specialising in Custom Urban Abstract Design and Fine Art and Guildcrest Estates have been extremely fortunate to work with Shelli on a number of custom art pieces for our Home Staging projects along with providing bespoke artwork for many customers too!

Shelli also loves to restore and renovate furniture in need of love, care and attention and offer interior services as she strongly believes that anybody has the right to make their house a home.

You may spot some of Shelli’s creative work on our property listings page.

Luc

Photographer & Videographer

Always behind the camera and rarely in front, Luc is our professional photographer, videographer and commercial drone operator. Using the latest technology and skills to provide Guildcrest Estates with the highest quality media assets to give every home the professional marketing it deserves.

Working under the wing of NicheCom, which is one of the UK’s leading providers of estate agency marketing services, producing a set of professional photographs, video, accurate floor plans and energy performance certificates from a single property visit.

You can see his Luc’s great work on our property listings and on our YouTube Channel.

Dee

Domestic & Commercial Cleaning

Whether it’s your home, a commercial property or a holiday let, Dee and her team love to roll their sleeves up and bring the sparkle back! Taking pride in every job and emphasising their detailing skills, the team are making noticeable differences to every property.

They are happy to take on builders cleans, domestic or commercial cleans as regular, intermittent or as a one-off project. They are a pleasure to have in your property, are fully insured and can be available at short notice.

Alan

Mortgage Consultant & Equity Release Specialist

Fully qualified in residential and commercial mortgages, buy to lets and equity release, and also able to advise on a wide selection of insurance policies from life insurance, critical cover to income protection, Alan draws on his 20 years of customer service to offer friendly, knowledgeable and easy to understand financial advice, in which we explain everything, including costs to you in full with absolutely no pressure at all.

Working along side Marble Financial Planning which is a local, family run financial advisory company covering the whole of Kent, with offices based in Whitstable.

Sarah & Martine

Home Staging

With a passion for home interior’s, Sarah and Martine offer creative flare and a wealth of experience on how home staging can help in the sale of your home, whether decluttering or de-personalising to dressing empty properties to make them look homely and welcoming for perspective purchasers.

Their attention to detail is second to none, when it comes to selecting furniture, cushions and artefacts to showcase homes to their fullest potential. Whether it’s a bedroom, kitchen, games room, bathroom or garden, they provide furnishings encapsulating the properties unique style, presenting every home with an inviting feel, providing vision to any viewer.

Click here for more details on our Home Staging services:

Natalie Wyborn
ANAEA, BA (Hons)
Business Development & Marketing Manager

01843 272200
natalie@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Natalie is an experienced creative with over 30 years in the design industry, having worked with the highest calibre of blue-chip clients from the UK and around the world.

With a creative flair and passion for a wide spectrum of design and marketing medias, she is thrilled to bring her extensive knowledge to her role as the brand guardian for all things Guildcrest!

Natalie also loves to work on strategic initiatives to grow the business and is always looking at new opportunities and ways to improve the smooth running of the business. Building and maintaining client relationships and expanding market presence to ensure growth.

When she is not behind the computer (being a little bit of a geek), she loves to go shopping, visit art galleries, travel around the UK and abroad and go for walks in the countryside. She also loves to attend a number of concerts when she can!

What our clients say...

Professional and dedicated to the job along with a human side to the way they deal with their clients.

Review by Clive Knight
Gintare Bendziuniene
Accounts Manager

01843 272200
gintare@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Gintare is our Accounts Manager who keeps us on the straight and narrow. Her love for numbers, organisational foresight, and aptitude make her an indispensable asset.

Gintare’s meticulous approach ensures flawless financial operations, while her IT problem-solving skills helps keep our systems running seamlessly.

Her dynamic skill set allows us to focus on serving clients and expanding our business, knowing that our financial foundation is in capable hands.

To unwind Gintare enjoys spending time with her family, going for long walks, cooking and baking baking. She also spends a lot of time watching her son at swimming galas.

What our clients say...

Professional, friendly and attentive staff giving helpful advice and information. Thank you.

Review by Kate Griffin
Vicki Wilkinson
Administrative Manager

01843 272200
vicki@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Vicki has spent most of her working career in customer service and hospitality and loves liaising with customers face to face.

Vicki has joined the Guildcrest team part time to manage all the administrative responsibilities.

In her spare time Vicki loves spending time with her family and many pets and enjoys socialising with her friends, volunteering and gardening.

What our clients say...

Communication was always prompt whether in person or over the phone. Happy to go the extra mile.

Review by Mayuri Patel
Verity Fagg
ANAEA
Commercial Sales & Letting Executive

01843 272200
hayley@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Verity is our Residential and Commercial Sales Executive who started in the company showcasing our show homes and event hosting and has since progressed into Residential and Commercial Sales.

Verity is very versatile, specialising in the commercial property rental and sales market, as well as having a wide knowledge of Residential sales. Verity has loved assisting clients in their newest ventures, whether that be moving into their forever home or expanding their business.

Drawing from years of customer service and marketing experience, as well as being a Press Officer Verity understands the importance of having a professional yet friendly relationship with all clients to ensure that they find exactly what they are looking for.

Verity spends her spare time at race circuits supporting close friends in the crazy world of motorcycle racing, as well as being a Press Officer for multiple riders.

What our clients say...

“As our shop lease was coming to it’s end in Broadstairs, I decided to move Cyber Central over to one of the new commercial units built by Guildcrest in Manstons every growing business park. I am incredibly happy with the new building and the fantastic service from all of the Guildcrest staff, highly recommend, many thanks.”

Review by Adam Mace
Georgia Wilkinson
ARLA, ANAEA
Residential Sales &
Lettings Executive

01843 272200
georgia@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Georgia is our friendly Residential Sales and Lettings Executive who draws from years of customer experience to expertly guide clients through every step of buying, selling, and renting residential properties.

Known for her personal, friendly approach and commitment to customer satisfaction, Georgia brings both passion and professionalism to the role, ensuring all clients find exactly what they are looking for.

Having worked closely with our developers, Georgia is the main contact for all new build sales and loves helping clients find their perfect plot and picking their choices!

When not at work, Georgia loves spending time at the beach with a coffee, exploring new places, doing one of her many craft hobbies, or being at home relaxing with her cats and loved ones.

What our clients say...

“She was absolutely great… from start to finish. Easy to talk to and very helpful. Communication with Georgia was good, she handled the whole process very quickly and with patience. Thank you.”

Review by Ajay Patel
Carrie Crelling
MNAEA
Sales Progressor

01843 272200
carrie@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

“Carrie is one of our highly experienced Commercial and Residential Sales Executives and our dedicated Sales Progressor. Carrie has worked in the industry for nearly 40 years and loves all aspects of her estate agency work and is still very passionate about helping people complete their property journey.

With her excellent communication skills, well-established connections, knowledge of the local area and understanding of all that’s involved when buying or selling homes, you know you are in very safe hands. Her experience and natural ability to put people at ease, makes any property transaction a smooth and positive experience.

In her free time she enjoys going to concerts, west end shows and the cinema and finds reading a book or two a great way to relax along with taking her dog ‘Ralf’ for walks along the beach.

What our clients say...

“Carrie was brilliant in helping the purchase of the industrial unit go through. She was prompt in answering questions and always kept us in the loop, she’s a credit to your team!”

Review by Andrew Turner
Hayley Mannering
ANAEA
Assistant Branch Manager

01843 272200
hayley@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Hayley is our Assistant Branch Manager who brings a wealth of knowledge to the team with over 30 years experience in the property market.

With expertise spanning both residential and commercial, Hayley’s passion lies in connecting with new clients to turn their property aspirations into realities.

Her approach is characterised by honesty, friendliness, and unwavering professionalism, and she enriches our team with her insights and extensive knowledge of the local market.

In her spare time, she enjoys keeping fit in particular going to the gym and cycling and loves spending time with her family and socialising with her friends.

What our clients say...

“Hayley was the best agent we’ve dealt with by far; friendly, approachable and always happy to help. Hayley provided weekly updates and kept us in the loop. We couldn’t ask for more from an agent, it’s refreshing to receive this treatment as it isn’t guaranteed, especially from other agents we’ve experienced. If we choose to move again in the future we’ll be sure to contact Hayley.”

Review by Tom Warner
Martine Skinner
ANAEA
Branch Manager

01843 272200
martine@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Martine is our Branch Manager for Residential & Commercial Sales and brings an abundance of experience in the estate agency industry.

Having dedicated over 10 years helping clients from listing properties for vendors and to sourcing buyers and completing sales, she has also worked closely with landlords and tenants in the letting market.

She has a wide range of industry skills and is passionate and dedicated to each sales and lettings opportunity. With excellent knowledge of the area, Martine is a friendly, professional and approachable member of the team.

Martine loves to go shopping for handbags and has a real passion for Interior design and home staging. Her favourite go-to is sitting in the sunshine with a good book and a cocktail.

What our clients say...

“Super friendly team in the office! They helped us secure two wonderful units at Maple Leaf Business Park. Martine and the team are first class and extremely professional! Many thanks, it was a pleasure conducting our business together.”

Review by James Baker
Sarah Huckstep-Fagg
MNAEA, MNAEA Comm, MARLA
Founder and Sales Director

01843 272200
sarah@guildcrestestates.co.uk

1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

“Sales director and founder of Guildcrest Estates, Sarah is an experienced estate agent who began her career in the commercial field.

Having been involved with the construction of commercial properties and later, new build residential properties for a number of years, it was a natural progression to branch out into the sales and rental market. That’s when Guildcrest Estates was formed.

Her fabulous team of equally passionate, caring, knowledgeable and experienced ladies, has seen Guildcrest Estates grow and successfully expand into the resales market, offering a wide range of services including valuations, home staging, property and estate management.

“Helping people has always been my passion and I love being able to make a potentially stressful situation less so. Matching people to their dream home or perfect business home is a joy and a privilege.”

Sarah is professional, friendly, dedicated to her role and is very supportive of her amazing team.

Away from the office Sarah loves to spend time with her family, go shopping and finds weekend breaks away, a great way to unwind.

What our clients say...

“The team at Guildcrest are professional, reliable, helpful and friendly. They have gone above and beyond to ensure we had a smooth transition into our new home. We cannot thank the team at Guildcrest enough for all their knowledge and support!”

Review by Cordelia Atkinson