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About the Guildcrest Team

We believe we are more than just an estate agency. We are a female-led team who are dedicated in being your trusted partner in navigating the local property market. With our expertise in new homes, commercial units, and residential properties, we strive to bring you the finest options in the market.

Whether you’re selling or buying, our unwavering commitment to providing a fully comprehensive service means that we are by your side every step of the way. Get in touch with us today to find out how the Guildcrest Estates team can help guide you towards achieving your goals.

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Sarah

Managing Director & Founder

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Natalie

Operations Director 

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Hayley

Residential Sales Manager

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Heidi

Residential Sales Manager

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Carrie

Senior Sales Progressor

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Zoe

Senior Sales & Lettings Executive

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Stephanie

Lettings Manager

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Georgia

Senior New Homes Executive

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Verity

Senior Commercial Executive

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Shannon

Sales Executive

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Isabel

Sales Executive

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Amelia

Sales Executive

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Gintare

Accounts Manager

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Tammy

Accounts Assistant

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Tammy

Accounts Assistant

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Vicki

Administrative Manager

About Guildcrest Estates

A female-led team,
with you all the way

At Guildcrest Estates, our female-led team is dedicated to providing exceptional service and support. With a deep understanding of buyers’ and sellers’ particular needs, our female estate agents offer a unique perspective that sets us apart. We prioritise open communication, actively listening to your goals and concerns, and our empathetic approach ensures a personalised experience, where you feel understood and supported every step of the way.

With strong negotiation skills and attention to detail, choosing Guildcrest Estates means partnering with a trusted team that combines expertise with compassion. Benefit from our female estate agents’ knowledge and understanding of the local property market and let us guide you towards your property goals with confidence. Experience the difference of working with a female-led team at Guildcrest Estates with the support and professionalism you deserve.

About Guildcrest Estates

Customer Testimonials

“The team at Guildcrest were great throughout the sale process, from arranging and attending viewings to answering our queries and always providing thorough updates to us.”

Review by Tom Warner

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EVERY HOME SHOULD BE
A SAFE HOME

EVERY HOME
SHOULD BE
A SAFE HOME

SCAN OR CLICK HERE
TO DONATE NOW

If you are in immediate danger, call 999
If you can’t speak, cough or tap the handset then press 55 on your phone
– the police will know it’s an emergency

CALL OASIS HELPLINE
0800 917 9948

For non-emergency support:
Monday, Tuesday, Wednesday 9:30 – 11:30am, 12:30 – 2:30pm
Thursday, Friday 9:30 – 11:30am

For help outside of these times call the free 24/7 national helpline on:
0808 2000 247

If you would like to see someone for support, their one-stop shops offer in-person and virtual support with a range of services

www.oasisdaservice.org

EVERY HOME SHOULD BE
A SAFE HOME.

EVERY HOME
SHOULD BE
A SAFE HOME

SCAN OR CLICK HERE
TO DONATE NOW

If you are in immediate danger, call 999
If you can’t speak, cough or tap the handset then press 55 on your phone
– the police will know it’s an emergency

CALL OASIS HELPLINE
0800 917 9948

www.oasisdaservice.org

For non-emergency support:
Monday, Tuesday, Wednesday 9:30 – 11:30am, 12:30 – 2:30pm
Thursday, Friday 9:30 – 11:30am

For help outside of these times call the free 24/7 national helpline on:
0808 2000 247

If you would like to see someone for support, their one-stop shops offer in-person and virtual support with a range of services

www.oasisdaservice.org

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Sarah Huckstep-Fagg
MNAEA, MNAEA Comm, MARLA
Managing Director & Founder
01843 272200
sarah@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

“Sales director and founder of Guildcrest Estates, Sarah is an experienced estate agent who began her career in the commercial field.

Having been involved with the construction of commercial properties and later, new build residential properties for a number of years, it was a natural progression to branch out into the sales and rental market. That’s when Guildcrest Estates was formed.

Her fabulous team of equally passionate, caring, knowledgeable and experienced ladies, has seen Guildcrest Estates grow and successfully expand into the resales market, offering a wide range of services including valuations, home staging, property and estate management.

“Helping people has always been my passion and I love being able to make a potentially stressful situation less so. Matching people to their dream home or perfect business home is a joy and a privilege.”

Sarah is professional, friendly, dedicated to her role and is very supportive of her amazing team.

Away from the office Sarah loves to spend time with her family, go shopping and finds weekend breaks away, a great way to unwind.”

What our clients say...

“The team at Guildcrest are professional, reliable, helpful and friendly. They have gone above and beyond to ensure we had a smooth transition into our new home. We cannot thank the team at Guildcrest enough for all their knowledge and support!”

Review by Cordelia Atkinson
Natalie Wyborn
ANAEA, BA (Hons)
Operations Director
01843 272200
natalie@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Natalie is an innovative thinker with a passion for ideas, creativity, and strategic growth. With over 30 years’ experience working with high-profile clients in the UK and internationally, she brings a unique blend of creativity and commercial insight to her role as Operations Director at Guildcrest.

In her role, Natalie ensures the smooth day-to-day running of the business, overseeing operations, systems, and processes to deliver exceptional service to clients. She is passionate about driving growth, enhancing efficiency, and maintaining Guildcrest’s reputation for professionalism and excellence in the property sector.

Natalie also plays a key role in brand development and marketing, helping to strengthen Guildcrest’s market presence and build lasting client relationships. Her blend of creativity and strategic thinking enables her to identify opportunities that support both business expansion and client satisfaction.

Outside of work, Natalie enjoys shopping, visiting art galleries, and travelling both within the UK and abroad. She loves exploring the countryside on long walks, attending concerts whenever possible, and spending quality time socialising with friends and family to unwind.

What our clients say...

Professional and dedicated to the job along with a human side to the way they deal with their clients.

Review by Clive Knight
Hayley Mannering
ANAEA
Residential Sales Manager
01843 272200
hayley@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Hayley brings a wealth of knowledge to the team with over 30 years experience in the property market.

With expertise spanning both residential and commercial, Hayley’s passion lies in connecting with new clients to turn their property aspirations into realities.

Her approach is characterised by honesty, friendliness, and unwavering professionalism, and she enriches our team with her insights and extensive knowledge of the local market.

In her spare time, she enjoys keeping fit in particular going to the gym and cycling and loves spending time with her family and socialising with her friends.

What our clients say...

“Hayley was the best agent we’ve dealt with by far; friendly, approachable and always happy to help. Hayley provided weekly updates and kept us in the loop. We couldn’t ask for more from an agent, it’s refreshing to receive this treatment as it isn’t guaranteed, especially from other agents we’ve experienced. If we choose to move again in the future we’ll be sure to contact Hayley.”

Review by Tom Warner
Heidi Rocks
MNAEA
Residential Sales Manager
01227 696000
heidi@guildcrestestates.co.uk
24 Lower Bridge Street,
Canterbury,
Kent CT1 2LG

Heading up our team in the Canterbury office, Heidi has years of experience in the area of valuing and selling houses.  She has an empathetic approach and a strong focus on client care. She’s a qualified estate agent and understands both the practical and emotional sides of moving and is passionate about making the process as smooth as possible.

Outside of work, Heidi is a trained Past Life Regression Hypnotherapist and enjoys spending time with her husband, children, and grandchildren.

What our clients say...

“An absolute pleasure dealing with Guildcrest Estates, every single member of their team we dealt with were first class, from the moment we first viewed one of their properties right through to completion day. Excellent communication and support throughout the whole moving process!”

Review by Chris and Jenny Barrett
Carrie Crelling
MNAEA
Senior Sales Progressor
01843 272200
carrie@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Carrie is one of our highly experienced Commercial and Residential Sales Executives and our dedicated Sales Progressor. Carrie has worked in the industry for nearly 40 years and loves all aspects of her estate agency work and is still very passionate about helping people complete their property journey.

With her excellent communication skills, well-established connections, knowledge of the local area and understanding of all that’s involved when buying or selling homes, you know you are in very safe hands. Her experience and natural ability to put people at ease, makes any property transaction a smooth and positive experience.

In her free time she enjoys going to concerts, west end shows and the cinema and finds reading a book or two a great way to relax along with taking her dog ‘Ralf’ for walks along the beach.

What our clients say...

“Carrie was brilliant in helping the purchase of the industrial unit go through. She was prompt in answering questions and always kept us in the loop, she’s a credit to your team!”

Review by Andrew Turner
Zoe Vines
Senior Sales & Lettings Executive
01843 272200
zoe@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Zoe is one of our Senior Sales & Lettings Executives and brings with her over 20 years of experience in residential sales, lettings and property management. She also has a qualification in mortgage advice.

Zoe is very customer focused and has a genuine passion for delivering excellent customer service. She loves assisting customers on their buying and selling journey and particularly enjoys matching people up with their dream home.

Zoe takes a calm and empathetic approach and will always do her best to make the buying and/or selling process as smooth and stress free as possible. She believes communication is key and will happily get stuck in and chase progression where required.

In her spare time, Zoe enjoys listening to music, new and old, and regularly attends concerts and music festivals. A self-confessed foodie, Zoe enjoys exploring new restaurants, cuisines, wine pairings and cocktails.

Stephanie Keen
Lettings Manager
01843 272200
stephanie@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Stephanie has over 10 years of experience in the lettings industry, and began her journey specialising in student accommodation helping students secure housing throughout their academic studies. Over the past 5 years, she have expanded her focus to include the residential market which she has equally enjoyed.

What motivates Stephanie the most is helping people to find a place they can truly call home, whether they’re relocating to a new city or settling down with their family and she pride’s herself on being approachable and dependable, and always aims to make the lettings process as smooth and stress-free as possible.

Outside of work Stephanie enjoys travelling inside and outside the UK, especially experiencing different foods and cultures when travelling further afield. She also enjoy keeping fit by going to the gym and spending time with her friends and family in her spare time.

What our clients say...

“Renting through this agency has been a great experience – everything was clear, smooth, and well-organised from the start. Really appreciate how easy they made the whole process!”

Review by April Ferrary
Georgia Wilkinson
ARLA, ANAEA
Senior New Homes Executive
01843 272200
georgia@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Georgia is an experienced and approachable property professional with a well-rounded background across the residential sector. Her career began in show homes, laying the foundation for a broad and successful journey through the property industry, from selling residential homes and managing lettings, to leading new homes sales.

Today, as a Senior New Homes Executive, Georgia combines her strong sales expertise with in-depth knowledge of the new homes sector. She works closely with developers from the early planning stages right through to handing over the keys, offering guidance and support at every step. Her role covers everything from show homes and open days to home staging and coordinating professional photography, ensuring each property is presented at its very best.

With hands-on experience across sales, lettings, and new homes, Georgia brings a results-driven approach that adds real value for both developers and buyers alike. She is known for her attention to detail, strong communication skills, and commitment to delivering outstanding service.

Outside of work, Georgia enjoys spending time with her partner, going for walks, discovering new coffee spots, and exploring local markets.

What our clients say...

“Georgia was our first contact at the viewing, and she is now one of our good friends, she has a very calming , no fuss demeanor and is always polite and reassuring. Whenever we had cause for concern she was there with answers or if she didn’t know would get answers. On moving in day, she was there with the keys to greet us and also had some goodies for us which was a nice touch. She is a credit to Guildcrest and deserves accolades for going above and beyond what is expected of her .Both myself and my wife want to say a huge THANK YOU to her.”

Review by Mark Broadhurst
Verity Fagg
ANAEA
Senior Commercial Executive
01843 272200
Verity@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Verity is our Residential and Commercial Sales Executive who started in the company showcasing our show homes and event hosting and has since progressed into Residential and Commercial Sales.

Verity is very versatile, specialising in the commercial property rental and sales market, as well as having a wide knowledge of Residential sales. Verity has loved assisting clients in their newest ventures, whether that be moving into their forever home or expanding their business.

Drawing from years of customer service and marketing experience, as well as being a Press Officer Verity understands the importance of having a professional yet friendly relationship with all clients to ensure that they find exactly what they are looking for.

Verity spends her spare time at race circuits supporting close friends in the crazy world of motorcycle racing, as well as being a Press Officer for multiple riders.

What our clients say...

“As our shop lease was coming to it’s end in Broadstairs, I decided to move Cyber Central over to one of the new commercial units built by Guildcrest in Manstons every growing business park. I am incredibly happy with the new building and the fantastic service from all of the Guildcrest staff, highly recommend, many thanks.”

Review by Adam Mace
Shannon Odd
Sales Executive
01227 696000
shannon@guildcrestestates.co.uk
24 Lower Bridge Street,
Canterbury,
Kent CT1 2LG

Shannon has nearly four years of experience in the property industry, specialising in the Canterbury area, and brings strong local knowledge to their work.

Outside of their professional life, they enjoy traveling to new countries, spending quality time with friends and family, and relaxing with long walks and coffee.

What our clients say...

“The whole team have been brilliant, keeping us up to date, they really have been with us all the way. Professional, friendly, helpful staff each and everyone – thank you all!!!”

Review by Laura Wells
Isabel Atkins
Sales Executive
01843 272200
isabel@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Isabel is our approachable and enthusiastic Sales Executive, bringing years of customer service and management experience to the property world. With a natural flair for communication and client care.
Recognised for a warm, people-focused approach, Isabel combines industry knowledge with dedication and professionalism, ensuring each client feels supported, informed, and confident from start to finish.
When not busy with property viewings or guiding clients through their next move, Isabel enjoys travelling to new destinations, photography, and indulging in a bit of shopping therapy. 

What our clients say...

” All of Guildcrest’s staff are kind, friendly and approachable. From start to finish they made it as easy as possible to buy our first home. “

Review by Emma Boots-Teale
Amelia Williams
Sales Executive
01227 696000
amelia@guildcrestestates.co.uk
24 Lower Bridge Street,
Canterbury,
Kent CT1 2LG

With Several Years of experience in sales and customer service, Amelia has developed a strong passion for delivering outstanding service and building long lasting relations with her Clients.

As an estate agent, she take’s pride in guiding people through one of their biggest decisions, making the process as smooth, stress-free and straightforward as possible. Whether you’re buying your first home, selling a property, or just exploring your options, Amelia is here to provide a service and dedicated support every step of the way.

Outside of work, she enjoy spending quality time with her family and friends as well as keeping fit at the gym. 

What our clients say...

“Right from the first contact with Guildcrest Estates they were professional, knowledgeable and helpful. This was our third agent with this property and the first one that really delivered on their promises. I was impressed and pleased.”

Review by Karen Dark
Gintare Bendziuniene
Accounts Manager
01843 272200
gintare@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Gintare is our Accounts Manager who keeps us on the straight and narrow. Her love for numbers, organisational foresight, and aptitude make her an indispensable asset.

Gintare’s meticulous approach ensures flawless financial operations, while her IT problem-solving skills helps keep our systems running seamlessly.

Her dynamic skill set allows us to focus on serving clients and expanding our business, knowing that our financial foundation is in capable hands.

To unwind Gintare enjoys spending time with her family, going for long walks, cooking and baking baking. She also spends a lot of time watching her son at swimming galas.

What our clients say...

Professional, friendly and attentive staff giving helpful advice and information. Thank you.

Review by Kate Griffin
Tammy Ashford
Accounts Assistant
01843 272200
tammy@theguildcrestgroup.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Tammy has recently joined the Guildcrest team as an Accounts Assistant but has many years of experience in administration and customer support and specialises in the property and construction sector.

Tammy loves her hometown of Ramsgate and is often out and about enjoying the local town and beaches but also loves to venture further afield to the Greek islands. In her downtime she enjoys spending time with her partner of 33 years, her two grown-up daughters and her favourite child… Freddie the rescue pug!

Vicki Wilkinson
Administrative Manager
01843 272200
vicki@guildcrestestates.co.uk
1 The Laurels,
Manston Business Park,
Ramsgate,
Kent CT12 5NQ

Vicki has spent most of her working career in customer service and hospitality and loves liaising with customers face to face.

Vicki has joined the Guildcrest team part time to manage all the administrative responsibilities.

In her spare time Vicki loves spending time with her family and many pets and enjoys socialising with her friends, volunteering and gardening.

What our clients say...

Communication was always prompt whether in person or over the phone. Happy to go the extra mile.

Review by Mayuri Patel

Our New Canterbury Branch

New branch, same excellence


24 Lower Bridge Street,
Canterbury,
Kent CT1 2LG

View Properties
Contact Us

01227 696000

canterburysales@guildcrestestates.co.uk

Our New Canterbury Branch

New branch, same excellence


24 Lower Bridge Street,
Canterbury,
Kent CT1 2LG

Contact Us

01227 696000

canterburysales@guildcrestestates.co.uk