Identity Data Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, your image (be that photographic or video), nationality (purely for the purposes of complying with the Immigration Act 2014) and gender.

Contact Data Includes residential address, property ownership information, relevant contact addresses, email address and telephone numbers.

Financial Data Includes bank account, payment card details and information to enable us to undertake Anti Money Laundering and Terrorist Financing electronic checks on you.

Transaction Data Includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data Includes purchases or orders made by you, your interests, preferences, feedback and survey responses.

Usage Data Includes information about how you use our website, products and services.

Marketing and Communications Data Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

Call recordings Includes recording all calls made and received externally.

Whatsapp Messaging Includes phone number device ID, location, transaction data, product interaction and user identifiers.

CCTV Footage Includes your image where recorded within our branch network.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy policy.

This personal data is required to provide our services to you. If you do not provide the personal data we ask for, it may delay or prevent us from providing services to you.

We do collect Special Categories of Personal Data about you (this may include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). We may also collect any information about criminal convictions and offences.